New Method of Buying Safaricom Bundles Direct From M-Pesa

Monday, August 29, 2022 –Safaricom users in the country will, from this week, start using their PIN to buy data bundles via USSD codes such as *444# and *544#.

The giant telco(Safaricom) has made the changes in their process of paying for data bundles through M-Pesa Mobile money services.

In its official statement made today Monday August 29 afternoon, Safaricom updated that starting 30/08/22, clients will use their M-Pesa PIN instead of the Service PIN to buy Neo bundle with no expiry.

The service provider explained the Service PIN as the PIN usually used to access other services such as purchase of data bundles via M-Pesa or USSD platforms for SACCOS and fintechs or when using data to redeem a prize from any Safaricom shop countrywide.

While buying bundles directly from M-Pesa, a prompt requires customers, through common USSD codes, to enter the Service PIN and not the M-Pesa Pin.

The service PIN has been in usage since the inception of the Safaricom-Mpesa services in the market.